Cariloha Guarantee 

Lifetime Quality Guarantee

We believe in our products so much that we offer a lifetime quality guarantee. This guarantee is limited to quality control and ensures that your products will last. If you experience a quality issue, we’ll be happy to exchange the item(s) for you at no additional cost (other than shipping & handling). The quality guarantee does not extend to products that are used in a way that’s inconsistent with proper use.

The Lifetime Quality Guarantee Does NOT Cover the Following:

• Personal preference of softness, size and/or color
• Abuse to the product including burns, cuts, liquid damage, stains, or pet damage
• Loss or theft of an item(s)

Contact Us

Should you have any questions or concerns regarding our products, please feel free to contact us at 1.800.884.5815 or [email protected]

For information on returning items please visit our Returns Policy page.