Privacy & Security Notice
At Cariloha.com, we want to provide an exciting shopping experience, as well as the elevated level of personal service that’s synonymous with Cariloha. To do so, we obtain information about you so that we may provide you with all the wonderful benefits that Cariloha.com offers. We respect your privacy and always handle this information in a safe and responsible manner.
Information that may be collected from our website:
• Your name, DOB, email and billing/shipping addresses
• Payment information
• The time you visited our site
• What browser/system configuration you used
• Pages you visited
• How long you were on each page
• What area you're accessing the site
• IP address
• Cookie identifiers
When you visit our site, a cookie is placed in your browser so our third-party partners, like Facebook, Google and Adroll, can show you ads based on what you interacted with on our website. This enables us to present you with retargeted ads on other sites. If you’re not logged in on Cariloha.com, our cookies are not personally identifiable, however if you’re logged into your Google or Facebook accounts when visiting our site, they can associate your personal account information with the cookie. We have no responsibility for the information collected from other platforms you already have an association with.
When you provide Cariloha with information, it’s safely secured and stored. We do not share or sell your personal information with outside companies. The information we share with specific third-party companies, such as Adroll, is used for specific functionalities like retargeting advertisements, mailing information, maintaining databases, and processing payments.
If you would like to stop receiving email campaigns from Cariloha, please follow the unsubscribe instructions at the bottom of each Cariloha email.
If you would like to opt out of receiving targeted advertising, please click here.
We want your Cariloha online shopping experiences to be safe and secure. Therefore, Cariloha has invested in state-of-the-art technologies that enable us to provide the highest level of safety surrounding your personal information as you shop with us online.
Some computers may not be able to "communicate" with our secure server. If you experience any difficulty, please feel free to call our Online Customer Service at 1-800-884-5815 x2 to place your order.
In addition to encrypting your credit card information while it travels over the Internet, for your convenience, we can store your credit card information in encrypted form for future orders.
For extra protection, we will do the following for you: If you make a purchase online at Cariloha's online retail showroom, Cariloha.com, and as a result, through no fault of your own, the credit card information is stolen and fraudulent charges are made to your account, you must first notify the issuer of your credit card in accordance with the issuer's rules about these fraudulent charges. If your credit card company makes you pay any part of these fraudulent charges (under federal law your credit card company can only make you pay up to $50), Cariloha will reimburse you for the amount your credit card company required you to pay, up to $50.
If you prefer to submit your order by telephone, please call us any time at 1-800-884-5815 x5.
Thank you for your loyalty as we continue to serve you.