Job Overview
We are currently seeking a Customer Care Specialist to support our rapidly growing online and in-store customer base during our holiday season.
Responsibilities:
• Manage incoming calls & emails from customers who have questions about or are interested in purchasing amazingly soft Cariloha bamboo products.
• Build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs.
• Coordinate with members of other departments to resolve customer concerns.
Requirements:
• Full-time Position (Availability 9 AM - 6 PM). Beginning November to Mid-January
• During peak season (November and December), the role will require 1-2 Saturday shifts per month.
• College degree preferred (not required).
• Previous PW internship experience preferred (not required).
• Ability to connect with people and measure success by how happy you make others.
• Proven record of solving problems.
• Proven ability to excel at multitasking.
Compensation & Benefits:
• $12/hour
• Employee discounts for fantastic products.
Additional Information
Email a copy of your resume to Jacob Cusworth at [email protected] for an opportunity to join our team.
