Privacy Policy

When you visit Cariloha.com, our commitment to you as our valued customer is to provide an exciting shopping experience, as well as the elevated level of personal service that is synonymous with Cariloha. In order to do so, we may obtain information about you so that we may provide you with all of the wonderful benefits that Cariloha.com offers. Because we respect your privacy, we always handle this information in a safe and responsible manner.

So that you may make the most of your shopping experience, we learn about the products and services that are of interest to you when you visit Cariloha.com. In turn, we may from time to time provide you with information related to those products and services. When you provide Cariloha with information, it is safely stored. Cariloha does not share or sell your personal information with any outside companies. Cariloha may responsibly share some information with other members of our Cariloha family of companies and with outside companies that we ask to perform services for us, such as maintaining a database of customer information or preparing and distributing e-mail messages to our customers. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements for our purposes.

We will continue to find new ways to enhance your Cariloha online shopping experience. We welcome your periodic review of our Privacy Policy as we update it to reflect improved technologies and services.




Cariloha Scottsdale Return Policy

 




Cariloha Corporate / Online Store Return Policy

Cariloha.com is happy to guarantee all of our merchandise. If you don't fall in love with the softness of the bamboo fabric (made of viscose from bamboo), return it within 90 days for a full refund, less shipping charges. Please contact us at onlineservice@cariloha.com or at 1-801-562-3001 for return and exchange instructions. Please include a description of your item, your shipping address, and the approximate date of purchase.




Lifetime Quality Guarantee

We believe in our products so much that we offer a lifetime quality guarantee. This guarantee is limited to quality control and ensures that your products will last. If you experience a quality issue, we’ll be happy to exchange the item(s) for you. The quality guarantee does not extend to products that are used in a way that’s inconsistent with proper use.

The Lifetime Quality Guarantee Does NOT Cover the Following:

  • • Personal preference of softness, size and/or color
  • • Abuse to the product including burns, cuts, liquid damage, stains, or pet damage
  • • Loss or theft of an item(s)